SHIPPING INFOMATION
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes! We ship worldwide.
HOW MUCH IS SHIPPING ?
We are currently offering free shipping for any orders over $199 USD.
For orders under $199 USD, a flat rate will be charged.
*Please note: Shipping costs are exclusive of any import tax or customs duties which may be payable on delivery to your country. For more information see below.
HOW LONG DOES SHIPPING TAKE?
Please leave up to 3-5 business days for your order to be processed, and between 3-15 business days for your order to be delivered to you.
*Please note: Except for pre-order items.
All items except those marked as "IN STOCK" are considered pre-order items. The estimated delivery timeframe for pre-order items will be clearly stated on the product page. Please note that these are approximate dates and may be subject to change due to unforeseen circumstances.
HOW LONG AFTER PLACING MY ORDER WILL IT BE SHIPPED?
Please allow up from 3-5 business days for us to process your order.
Some items are marked as Pre-Orders, and require a 10-25 business days processing period.
HOW CAN I TRACK MY ORDER?
You will receive an email with a tracking number. You will be able to use the link and number provided to track your order through USPS, CANADA POST or EMS KOREA.
WHAT CURRENCY IS YOUR WEBSITE IN?
Our prices are displayed USD (US Dollars) as default and CAD (Canadian Dollars) , GBP (British Pounds) or AUD (Australian Dollars) depending on your location.
WILL I HAVE TO PAY ANY TAXES OR DUTIES?
Regulations for import duties and taxes vary from country to country. We have no control over these charges and we cannot predict their amount. Unless otherwise stated, our garment prices and shipping costs are exclusive of all import duties and taxes. All orders are sent on a Delivery Duty Unpaid (DDU) basis.
SeoulSeoul does not cover any duties, taxes or associated handling fees which may be applied to your order by your local government. Please be aware that you will be responsible for payment of these costs upon delivery of your order. Please contact your local customs office for more information. We are not responsible for replacing or refunding any orders that are stuck in customs clearance.
DAMAGES/LOST
SeoulSeoul is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.